Current Job Openings
Aleron has an exciting opportunity for an IT Project Coordinator at our Williamsville, NY office! This is a direct-hire opportunity that comes with great benefits and the ability to work with a supportive and diligent team!
What Aleron has to offer:
- Great benefits package that includes health insurance, health savings account, dental insurance, disability insurance, life insurance, vision insurance, and 401K
- PTO and 7 paid holidays
- Flexible work options available
Job Summary:
The Project Implementation Coordinator for will be responsible for the successful implementation and support of the UKG Dimensions Time and Leave platform within business processes in the Acara Program. The role will coordinate the role-out of a new timekeeping and leave management application to Acara Contractor and customer manager teams across multiple industries and locations. The duties will include working directly with a variety of stakeholders and partners to communicate, track, train-out and support the project phases. The role will include leading activities in one-on-one and group settings. The Project Coordinator role will include conducting and tracking training activities and acting as the Point of Contact and resolution for business and customer teams.
This is an excellent opportunity for career growth for an individual with strong leadership traits, inter-personal skills and an attention to detail. The role will develop expertise in enterprise platform technical implementation, project management and business process development.
Essential Duties and Responsibilities:
- Coordinate the project implementation steps for each Acara customer population through a standard process of communication, training, testing and implementation hyper care support.
- Work as a project liaison to with the Program teams, contractors and customer managers for various steps in the project through direct and indirect communication.
- Develop training content and then train Contractor and Manager populations on the use of the platform through self-service and interactive training methods.
- Coordinate with the Aleron IT project teams for a variety of implementation process needs.
- Act as tier 1 "hyper-care support' for new implementation populations
- Go above and beyond to ensure each new user of the platform understands and can effectively use the new platform.
- Ability to occasionally work evenings to support west coast business hours
Required Skills / Qualifications:
- 3 or more years' experience working in a professional environment.
- 1 or more years' experience in a project coordination or project leadership role.
- Associates degree or higher.
- Experience training users on software platforms or with a new business process.
- Experience in a customer-facing role.
- Excellent verbal and written communication.
- Excellent attention to detail.
- Exceptional customer service skills including ability to manage different reactions to change.
- Effective time management skills.
- Ability to work independently and take initiative to move project steps forward.
Preferred Skills / Qualifications:
- Experience in TimeKeeping or Leave management platforms.
- Experience in support for HR operations or HCM technology.
- Experience working in a team as part of a large project.
- Exceptional interpersonal skills and ability to find solutions quickly.
- Analytical mindset.
Benefits Include: Health insurance, HSA, dental insurance; disability insurance; life Insurance; paid time off; and vision insurance, 401(k).
Additional Information: Upon offer of employment, candidate will be subject to a background check and a drug screen. Additional industry skill testing may be needed prior to placement.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.